home > courses

Start IT –for IT users


The City & Guilds Start IT (iTQ) entry level 3 qualification is designed specifically for people with little or no experience of using a computer; it is a perfect course for beginners of all ages to gain the skills and confidence to work effectively with computers.

This will enhance their employment opportunities or career progression where IT use will be required. 

The course consists of:-

IT User Fundamentals

  • Interact with and use IT system to meet needs
  • Organise, store and retrieve appropriately
  • Understand the need for safety and security practices
  • Maintain system and respond to common IT system problems

Computer Basics (Based on MS Digital Literacy)

  • Introduction to computers
  • Common computer terminology
  • Computer performance and features
  • Computer operating systems
  • Career opportunities

Computer Security & Privacy.  (Based on MS Digital Literacy)

  • Introduction to computer security and privacy
  • Protecting your computer and your data
  • Protecting yourself and your family from security threats
  • Keeping your computer secure and updated
  • Computer ethics


Once you have achieved this qualification, it can help you progress into employment or even onto one of PDA’s other IT qualifications e.g. ECDL, ITQ Levels 1 or 2, to further enhance your I.T skills & prospects.


If you are interested in enrolling on the Start IT course please contact us via our contacts page.

Matrix EDI IIP Procurement Standard BCS City & Guilds UK Online Centres DisabledGO