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The BCS (British Computer Society) ITQ qualifications are a practical and flexible way of improving your IT skills and knowledge of popular software packages.

An ITQ qualification is great if you already have some IT skills. And you can choose which subjects to learn based on the areas you need to improve on.

The content of the ITQ units has been developed with employers to ensure it is relevant to the real world and meets the needs of employers.

Before you start your ITQ qualification we will assess your current skills to establish and tailor your ITQ programme.

Below are available units:-

Improving Productivity Using IT
This unit improves your ability to work more effectively with IT. It looks at using tools to help save time and effort when producing word-processed documents, presentations and spreadsheets. Depending on your level, you will learn how to:


  • Plan and select appropriate IT tools for your task
  • Review and adapt IT decisions, by thinking about how you can improve your methods next time
  • Using IT to find ways to save time and money, and get more done
  • Evaluate successful use of IT by looking at the strengths and weaknesses of your final work


IT User Fundamentals

This course explains the basics of how computers operate and store information, so you know exactly what's going on. Depending on your level, you'll learn how to:


  • understand different kinds of icons, files and folders, and the desktop
  • create and manage files and folders
  • edit and print files
  • change settings on your computer and personalise your desktop
  • set up a printer and install applications
  • protect your computer and files from viruses
  • work safely at your computer and perform simple maintenance
  • understand laws relating to computer use
  • manage available space, information storage and retrieval
  • plan and choose the best software for your task


IT Security for Users
Threats to your security on the computer can be physical, like password theft or electronic, like spyware or viruses. This unit will show you about using IT safely and securely. You will learn about:


  • The main threats, assessing risk and your role in IT security
  • How to log-in, set up a user account, choose a secure password, and lock your computer
  • Save options, enabling auto-save and backing up your work, storage devices and how to restore files
  • How to control access to storage devices and dispose of IT safely
  • Password protecting files, setting files as read only
  • Using firewalls, avoiding viruses, spyware, hoaxes, scams, and spam
  • How laws and guidelines affect your everyday use of IT


Word Processing Software
With word processing skills, you could create eye-catching business documents; write letters to friends and family, or design a CV. This Unit will help you to:


  • Create, present, print and save documents
  • Improve your touch-typing skills
  • Create, manage and delete folders
  • Create, modify and format appropriate layouts, structures and styles
  • Edit, combine and manipulate text, images, tables, headers, footers, alignment and borders within a document
  • Structure information logically and check spelling
  • Share data with other applications and carry out a mail merge


Spreadsheet Software
Spreadsheets can help you to organise your work. Know how to be able to create charts and graphs to explain figures more clearly or retrieve and sort data from a list – this unit will give you the skills you need to use spreadsheet software effectively. You will learn how to:


  • Create, layout, save and print new spreadsheets or edit, sort and move data in existing ones
  • Add formulae to your spreadsheet calculations like addition, subtraction, multiplication and division
  • Improve your spreadsheets using formatting
  • Create and print different charts and graphs to summarise and display info
  • Create and modify shared workbooks and create links between them
  • Explore data analysis tools and advanced formulae


Presentation software
This unit will give you the skills you need to use presentation software either as part of your day-to-day life or at work. You will learn how to:


  • start, view and save a presentation and outline
  • insert and duplicate slides, and change the slide order
  • insert, edit, format and combine text, text styles, effects, objects and graphics
  • check and print a professional looking presentation
  • share and link data from other applications


Database Software
Using database software can help you become more resourceful when storing data. Whether you'd like to be able to build and maintain a database, or find out how to sort out and filter records in your data, this course can help. Depending on your level, this course will give you the skills to:


  • create new databases and edit existing ones using objects, fields, forms, tables, cells and records
  • find, replace, sort and filter data
  • use reporting tools to produce, format and edit queries and reports
  • create and edit a simple relational database
  • import and share data from other applications


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